Customers may cancel at least 24 hours prior to their arrival date and time to receive a full refund. Customers that cancel after the 24 hour period will not be eligible for a refund. If the weather is unfavorable for boating, the trip will be rescheduled for another time/day or a full refund will be issued. No-shows will not be refunded. Customer may make changes to the reservation without any fees as long as it’s outside the 24 hour cancellation period.We do not rent to anyone without a US drivers license or under the age of 18! Refunds will not be given for anyone who fails to comply with this restriction.